FREQUENTLY ASKED QUESTIONS:
Where is the store based?
We live and work in Austin, TX.
How do you say "FLAVNT"?
FLAVNT is pronounced "flaunt". Like "if you've got it, flaunt it". We're just both designers and so we decided we liked how a V looked in the word better than a U. Screw phonetics, we're all about aesthetics.
What is this store's return and exchange policy?
Please take your time to consider our size charts for each item/email us with sizing questions before you order to minimize the chances of needing to return.
However, we will happily exchange domestic orders for wrong sizes or deliveries for what you ordered if there's a mix-up. BUT PLEASE NOTIFY US. EXCHANGES MUST BE RECEIVED WITHIN 30 DAYS OF PURCHASE. (We will also only accept unworn shirts in exchanges).
If a size arrives and you would like to exchange based on preference not on a mistake on our end, simply pay to ship the item back and we will not charge a return shipping cost on the new item.
Unfortunately due to an overwhelming number of international exchanges and the cost we have to take on due to that, along with the fact that international shipments cannot have tracking through the USPS (leading to a higher risk of those exchanges getting lost/taking an excessive amount of time to reach us), ALL INTERNATIONAL SALES ARE FINAL.
Do you accept orders placed outside of the US?
We sure do! However, shipping time and cost will reflect that. Also, ALL INTERNATIONAL SALES ARE FINAL, so please take a look at our size charts/shoot us an email regarding sizing if you are not 100% sure what size you need.
How long will it take to receive my order?
Once shipped (which will take anywhere between 3-10 business days) most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service, we happily provide tracking on domestic orders through the USPS. International shipping delivery times may vary between 2 and 12 weeks and are not eligible for tracking.
What if I need something by a certain date?
If you have a time deadline for receiving your package (especially if you are not in the US) please contact us and let us know. Ask us if your deadline is feasible and we will do our best to try and make it happen. We usually ship out on Mondays, so if you order in the middle of the week your order may not make it out until the next Monday unless specifically requested. However, once we ship out packages they are in the hands of the USPS, we provide tracking within the US which should help ease your mind on the time frame for your delivery but if you are an international customer, your order can take up to 12 weeks to deliver so there are no guarantees on delivery time.
How do I benefit Chris' Top Surgery?
If you want your order to help Chris (@seethestarsablaze on instagram and tumblr) reach his top surgery goals just buy something from us! 15% of profits from all sales will be donated to Chris' top surgery fund personally by FLAVNT Streetwear.
What if I want FLAVNT to help sponsor me as well?
Feel free to email us to talk to us as we are always taking applications, however we are not taking on other campaigns currently. We want to give 100% of our focus to helping Chris out before we move on to helping our next "cause." We plan to do so with all individuals we take on in the future as well.
That being said, if you still would like to rep our clothing or promote us and/or ask to work with us in the future we can discuss those details if you email us.
What if I don't see my size?
If a shirt is sold out for a certain size, we will do our best to restock that shirt as soon possible. However, we carefully consider our stock levels and orders and consistently have decent amount of stock. If what you want is not in stock, we cannot guarantee we will restock it or when, we may have moved on to a new style, color, or design.
Do you carry plus sizes/xs?
We do our best to stock a handful of plus sizes/xs in each of our shirts. If you don't see your size listed, it may be sold out.
*Some of the specific colors/styles we print on do not come in this full range of sizes but we try our best to include them as much as possible.
Where do you print your shirts?
We print most of our shirts through a small printshop in Austin called Under Pressure Printing. Our shirt printers can be found online at http://www.austinscreenprinting.biz/
Some of our designs however are fulfilled through a third-party dropshipping company called Printful.
Are your products ethically produced?
Yes, this is very important to us. We print on only brand clothing that are produced using Fair Labor and use small businesses/local businesses whenever possible. Additionally, all printing is done using water based inks which are eco-friendly.
What if something is wrong with my order?
If you have a problem with an order please reach out to us ASAP through our contact form, our instagram page, or directly at email@example.com
How can I help promote/rep for FLAVNT?
Head to our contact page and send us an email about helping spread the word about us! We are always looking for more representatives.
Can you help me find the right size binder?
We have a "Need help picking a top?" page for our Bareskin Binder with several resources for finding the right color/size for yourself. But please don't hesitate to email us with any questions!
Can I exchange my binder if I get the wrong size?
We do not accept international returns/exchanges, unfortunately, so those sales are final (international shipping is too unreliable to count on merchandise making it back to us). If you are domestic and ordered the wrong size/color, please contact us to see if we have your desired binder in stock. Take care to try your binder on without deodorant but with a clean body so as to not mark up the material, we inspect all returns upon receiving them.
*Our first priority is getting people in the correct size garment, but we only accept full returns if someone happens to fall outside our size range (aka they order a binder and our XS ends up being too big or the XL is too small on them).
How did you price your binders?
A little about pricing: Our pricing was chosen very carefully to keep our product competitive while also allowing us to support the people we have through the process. Our tops were manufactured domestically (and locally, supporting a local Texas small business) by an all-female team and a female/minority owned business. We also sourced high quality and durable materials that are meant to last. Not to mention that 15% of each purchase (roughly $5 from each binder) is donated to our fundraising partner!
SOME OF OUR ITEMS ARE FULFILLED THROUGH A THIRD PARTY DIRECT TO GARMENT PRINTER, HERE'S SOME INFO ABOUT THAT:
GENERAL SIZE CHART FOR MOST OF OUR SHIRTS:
Binding should be done at the wearer's own risk, we do not accept any responsibility after purchase.